Shipping Policy

Order Processing Time

  • All orders are processed within 7-10 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been successfully processed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Locations

  • We currently offer shipping within the United States (including Alaska and Hawaii).
  • International Shipping: We currently do not offer international shipping, but we are working on expanding our shipping services.

Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the courier’s website.
  • If you have any trouble tracking your order or need more information, please contact our customer service team at bubbajo.co1@gmail.com.

Shipping Delays

  • While we make every effort to ensure timely deliveries, there may be delays due to weather, high demand during the holidays, or other unforeseen circumstances.
  • If there are any significant delays or issues with your shipment, you will be notified via email.

Shipping Address

  • Please ensure that the shipping address you provide at checkout is correct and complete. We are not responsible for items shipped to incorrect or incomplete addresses.
  • If you realize you’ve made an error in your shipping address, please contact us as soon as possible before your order is shipped.

Customs & Import Duties

  • For international orders (if applicable in the future), please note that customs fees, taxes, and import duties may apply depending on the destination country.
  • These charges are the responsibility of the customer. Please check with your local customs office for more information.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier.
  • If your package is lost or stolen, please contact the courier directly to file a claim.

Returns & Exchanges

Customer Service

  • If you have any questions about your order or our shipping policy, please feel free to contact our customer service team at bubbajo.co1@gmail.com.